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WAEC Commerce 2017 Theory — Question 6

Question 6 of 16 from the West African Examinations Council (WAEC) Commerce 2017 Theory paper, with the correct answer and a full explanation.

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3. Explain the following retail outlets: (i) Department store; (ii) mobile shop; (iii) chain store; (iv) mail order business; (v) supermarket

Model answer

(i) Departmental store: A department store is a retail establishment offering a wide range of consumer goods under a single roof but divided into a single but divided store, each area specializing in a particular product category. (ii) Mobile store: This is a retail outlet which is opened on a relatively big vehicle which can move from one place to another with some products category to meet and sell to the customers at their convenience. (iii) Chain store: A chain store is a retail outlet in which several locations share a particular brand and have central management, and standardized business practices. Same store at different place such as Shoprite. (iv) Mail order: Mail order is a retail outlet in which buying of goods or services is done through sending mail delivery. The buyer places an order for the desired products with the merchant through some remote methods such as applications or mail. Example of such is Jumia and Konga. (v) Supermarket: A supermarket is a self-service retail shop offering a wide variety of food, beverages and household products, organized into different sections.

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