WAEC Commerce 2021 Theory — Question 6
Question 6 of 8 from the West African Examinations Council (WAEC) Commerce 2021 Theory paper, with the correct answer and a full explanation.
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6. Madam Fana, the human resources manager of Baku limited, is due to start her annual leave. She wishes to assign one of her assistants to perform her duties in her absence. (i) Identify and explain the organizational principle on which Madam Fana has based her decision. (ii) State four duties of Madam Fana in Baku limited. (iii) Explain the following management functions: i. Planning; ii. Organizing; iii. Directing; iv. Controlling.
Model answer
(i) The organizational principle Madam Fana has based her decision on is Delegation of Authority – the subdivision and sub-allocation of powers to subordinates in order to achieve effective results. (ii) Duties of the Human Resource Manager: i. Recruitment of manpower needed in the organisation. ii. Promotion and training of staff. iii. Designing salary packages and other emoluments. iv. Seeing to the welfare of staff. (iii) Planning: setting organisational goals and objectives and how to achieve them. Organising: assignment of tasks, grouping tasks into departments, and allocating responsibility/resources to achieve common goals. Directing: guiding, supervising and motivating staff for the achievement of organizational goals. Controlling: monitoring employees' steps to ensure they align with organisational objectives, making adjustments where necessary.
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