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WAEC Data Processing 2025 Theory — Question 18

Question 18 of 19 from the West African Examinations Council (WAEC) Data Processing 2025 Theory paper, with the correct answer and a full explanation.

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6. You are provided with a list of existing contacts in a database. Describe, step-by-step, the approach to: (a) create a mail merge using a template in MS Word

Model answer

Click on the Mailings tab on the Menu bar/Ribbon; Click Start Mail Merge; Select Step-by-Step Mail Merge Wizard; In the Mail Merge pane, select the document type (e.g. Letters); Click Next: Starting document; Choose Start from a template: Select starting document; Click on select template and choose a template of choice; Click OK; Click Next: Select recipients; Under Select Recipients, choose Use an existing list; Click Browse, locate and open the contacts data file; In Edit Recipient List, verify/check the right recipients then click OK; Click Next: Write your letter/modify the template; To insert merge fields - click where the data should be/select the appropriate placeholder, click Insert Merge Field on the Menu bar, and select a field from the field list (e.g. «FirstName», «LastName»); repeat insertion steps for additional fields; adjust layout and formatting of the document, then save the main document (with merge fields).

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