WAEC Government 2022 Theory — Question 9

Model answer

(a) E-Government refers to the use of information and communication technology (ICT) by government to deliver public services, share information, and interact with citizens, businesses, and other arms of government electronically. (b) Five benefits which Nigeria stands to gain in adopting E-Governance: i. Enhanced transparency and accountability in government transactions ii. Reduction in bureaucracy/red-tapism in accessing government services iii. Improved efficiency and speed of service delivery iv. Reduction in corruption through reduced human interface v. Greater citizen participation and engagement in governance vi. Cost savings in government operations vii. Improved data management and record keeping