WAEC Marketing 2022 Objective — Question 38
Question 38 of 40 from the West African Examinations Council (WAEC) Marketing 2022 Objective paper, with the correct answer and a full explanation.
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A skill a sales personnel should possess to enable him handle aggressive customers in a market outlet is
- A. calculative skillCorrect
- B. managerial skill
- C. bargaining skill
- D. technical skill
Explanation
A sales personnel needs a calm, level-headed (calculative) skill set to manage and de-escalate interactions with aggressive customers effectively.
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